Updated 07th of August, 2024

Introduction

This Privacy Policy applies to all personal information collected by Tradies Hub App. By accessing Tradies Hub App websites or apps or using our products or services, you consent to the terms of this policy and the Tradies Hub App Terms & Conditions and agree to be bound by them. This policy is also incorporated by reference into the Tradies Hub App Terms & Conditions that apply to products and services provided by Tradies Hub App.

In this policy, we explain how and why we collect your personal information, the kinds of personal information we collect, how we use it, and what controls you have over our use of it.

1. How We Collect and Hold Your Personal Information

Personal information about you may be collected by us in a number of ways, including over the phone and via email, from devices or browsers which you use to access our apps and webpages, and other webpages.

We may also obtain your personal information from our affiliates or advertising partners, clients, contractors, customers, and other third parties such as survey or competition websites, marketing websites, and any other websites accessible via our website that we consider helps us to deliver or advertise our services, understand online activity, and collect information that we consider important to managing the quality or content of the services that we deliver.

2. Why We Collect, Hold, Use, and Disclose Your Personal Information

We collect, hold, use, and disclose your personal information for the following purposes:

• To perform and manage our business functions or activities, including providing our products or services to you;
• To manage our relationship with you as a user, customer, and/or shareholder;
• To manage risks and identify or investigate illegal activities or activities in breach of our Terms and Conditions, including by verifying your ABN and/or your professional licenses;
• To review, process, and assess your applications;
• To market and advertise our services and the services of other entities with whom we have relationships, including entities that market and promote goods and services unrelated to those which we market and promote, and for the operation of the businesses of third parties including the supply of products or services by those third parties;
• To research, design, develop, manage, provide, and improve our products and services;
• To contact you.

We retain the right to use or disclose personal information about you that is required in the provision of information about or the promotion or delivery of Tradies Hub App services (including by way of direct marketing through mail, telephone, email, SMS, and MMS messages and any other electronic means) to our users and customers, such as newsletters, promotional materials, or direct marketing campaigns relevant to the products and services that we offer. If you no longer wish to receive our direct marketing emails or SMS and MMS messages, please follow the Unsubscribe link or statement located in all emails or SMS and MMS messages that we send to you, or let us know by using the details provided in the section titled "Contacting Us" below.

3. Who We Disclose Your Personal Information To

Your information may be disclosed to persons or companies within Tradies Hub App for the purposes noted above.

We may also disclose your personal information to people or organizations outside of Tradies Hub App for the purposes noted above and to other parties and for other purposes as specified below:

• Organizations who manage some of our business activities and functions, including call center services, marketing, corporate administration, and corporate strategies;
• Service providers, including share registry service providers, IT service providers, and sponsors and/or promoters;
• Organizations with whom Tradies Hub App has a business relationship (e.g., partners, joint venture entities, agents, contractors, or external service providers) for the operation of their businesses;
• The police or other relevant authorities, licensing or enforcement bodies;
• Internet service providers or network administrators, including, if we have reason to suspect you have committed a breach of our terms and conditions or have otherwise been engaged in any unlawful activity and we reasonably believe such disclosure is necessary.

4. Links

Our website may contain links to other websites, and those third-party websites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of websites that are linked to our website. Tradies Hub App encourages users to be aware of this when they leave the Tradies Hub App site and to read the privacy statements of each other website that collects personally identifiable information.

5. Security and Storage

No data transmission over the Internet can be guaranteed to be 100 percent secure. As a result, while we strive to protect users' personal information, Tradies Hub App cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk.

We note that you are solely responsible for keeping your passwords and/or account information secret. You should be careful and responsible whenever you are online.

6. Facebook Platform Data

Unless Tradies Hub App is required to keep Facebook Platform Data under applicable laws or regulations, you may request that Tradies Hub App delete your Facebook Platform Data.

Facebook Platform Data means “Platform Data” as defined in the Facebook Meta Platform Terms.

7. Complaints

If you have a complaint about our Privacy Policy or the collection, use, or safe disposal or destruction of your personal information, your complaint should be directed in the first instance to us at info@tradieshubb.com. We will investigate your complaint and attempt to resolve it within 30 days.

8. Changes to This Privacy Policy

If Tradies Hub App changes its Privacy Policy, it will post changes on this Privacy Policy page so that users are always aware of what information is collected, how it is used, and the way in which information may be disclosed. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments. The privacy policy was last updated on the 7th of August, 2024.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@tradieshubb.com.

Note: This Privacy Policy is intended to comply with applicable laws and regulations, including GDPR and CCPA. It is important to consult with a legal advisor to ensure your privacy policy meets all necessary legal requirements.

10. Account Deletion

Users have the option to delete their account within the app. To initiate this process, they should navigate to "Settings," where they will find the "Delete Account" button. Upon clicking the "Delete Account" button, a confirmation prompt will appear. Once the user confirms, their account will be permanently deleted. This includes the removal of the user's email address and all associated details from the app.

By using our App, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our App.